Privacy Policy

La.frigg (“we”, “the shop”) regards the proper handling of your personal information as an important responsibility, and sets out this Privacy Policy as follows.

Information we collect

When you place an order or contact us, we hold the following:

• Your name
• Email address
• Delivery address and telephone number
• The details of your order and payment

We do not hold your credit-card number. It is taken and processed directly by our payment provider.

How we use it

We use the information you give us only for:

• Shipping your order and communicating about it
• Replying to your enquiries
• Handling defects, refunds and other after-sale matters relating to your order
• Keeping records required by law

We never use it for any other purpose without your consent.

Sharing with third parties

We do not provide your personal information to third parties except:

• Providing delivery details to the courier, to the extent needed to ship your order
• Providing information to our payment provider, to the extent needed for payment
• Where disclosure is required of us by law or a public authority

Cookies

This site uses cookies to keep your shopping cart and your logged-in state. They contain nothing that identifies you personally. You may disable cookies in your browser, but some shopping functions will then be unavailable.

Analytics

We may record how the site is used in order to improve it. This information is handled statistically and does not identify individuals.

Access, correction and deletion

If you wish to see, correct, or delete your own personal information, please contact us at the address below. After confirming your identity, we will respond promptly.

Contact

For anything about the handling of personal information, please write to studio@la-frigg.jp.

This policy may be revised without notice, for example due to a change in the law.